Given the fact of being an

SAP partner

,

EBS

included in its offer

SAP development

services and

ITIL compliant support services

. The company is well equipped in order to offer this kind of services: for many years

EBS

meanwhile is providing

IT nearshore services

in the development and support services areas towards companies from German speaking countries. Offering

SAP Application Management

services is a consistent extension of the strategic direction of EBS:

German language

,

Application Management

, and

SAP

.

Successful

nearshore

is based on

long-term business relationships

. The selection of an application management provider requires the same long-term nature of the business relationship.

EBS customers

were able to recognise the expertise, economic stability and the understanding of EBS for their needs very quickly. These characteristics already represent the basis of cooperation in the SAP area of EBS with companies such as

MSG system

,

ITCOE

(IT Center of Excellence) or

GIP

(Society for Innovative HR management systems).

The business unit

SAP Application Management

consists in offering the following services:

Support and Services

• Service Desk and 1st Level Support
• SAP 2^nd Level Support
• SAP 3^rd Level Management
• Change Management

Operational Services

• Application Monitoring
• Interfaces Monitoring

Project Support

• ABAP Programming
• Testing Services
• Documentation Services