In this area EBS offers services and know-how in data collecting and processing, customer support, Payroll.
EBS offers the following products:
- Data centre operation (according to ITIL): network- and server monitoring, availability management
- Application management and support (according to ITIL): 1st , 2nd and 3rd level support, problem management, software maintenance, software development
- Document management in all EU official languages: compilation, revision, update, merging and splitting, validation, format conversion
- Call centre: 1st level support, dispatching
- HR/Human Resources: wage and salary payroll, travel expenses
EBS in this area has...
- Thorough knowledge of the German business relationships in the areas of: controlling, material management, human resources, financial management, asset management
- Solid German language skills of its employees
- Employees who have professional certifications such as ITIL and ISTQB
- Specialist training and special training for the staff
- Technical infrastructure of the latest generation (equipment including servers, workstations and software)